£11.00 including VAT
Standard delivery is £11.00 including VAT for UK mainland product orders under £100.
TM Interiors · Customer Information
Delivery Information
Most products are ordered from our suppliers once your order has been placed. Below you will find our current UK mainland delivery charges, sample postage information, express options and guidance for bespoke and international orders.
£11 UK MainlandStandard delivery under £100
Free Over £100UK mainland product orders
Approx. 3–5 DaysUnless otherwise stated
Express by ArrangementSubject to availability
UK delivery
Standard UK Mainland Delivery
Please note that we do not generally hold stock. Most products are ordered directly from our suppliers once your order has been placed.
Free UK mainland delivery
UK mainland product orders over £100 are delivered free of charge.
Additional delivery charges apply to certain destinations, including Northern Ireland, the Scottish Highlands & Islands, Channel Islands, Isle of Man and Isles of Scilly. Any applicable surcharge is calculated automatically and shown at checkout. Free delivery over £100 applies to UK mainland addresses only.
Delivery times
When should my order arrive?
Our delivery aim for standard UK orders is approximately 3–5 working days, unless a different lead time is stated on the product page. Delivery times to other destinations may vary.
Once your order has been despatched, we will send confirmation by email together with tracking details where available.
We commonly use UPS for deliveries. UPS My Choice may allow you to reschedule your delivery or arrange collection from a participating UPS Access Point.
Bespoke & special-order products
Bespoke, made-to-measure and special-order products will generally have a longer lead time. Where possible, an estimated delivery time will be provided before your order is placed.
If we become aware of any issue or delay affecting your expected delivery, we will contact you.
Samples
Sample Delivery
Sample-only orders are handled separately from our standard product delivery service.
Sample-only orders
Delivery charges are calculated according to the number of samples ordered and the delivery destination, and are shown at checkout.
The standard UK mainland delivery charge and free delivery over £100 do not apply to sample-only orders.
Samples with product orders
Where samples are ordered together with standard products, the normal product delivery charge applies and no additional sample postage is charged.
Urgent orders
Express Delivery — By Arrangement
Express delivery may be available for certain products and brands, subject to stock availability and the delivery options offered by the supplier.
If you require an item urgently, please contact us before placing your order. We will confirm availability, the earliest possible delivery date and any additional delivery charge.
Why express delivery varies
Because many products are ordered from individual manufacturers rather than held in our own stock, express availability depends on the supplier, product and destination.
Outside UK mainland
International & non-mainland delivery
Delivery availability and charges can vary by product, brand and destination. Some manufacturers place restrictions on where their products may be supplied.
European & international orders
International delivery is available for many products, but we are not permitted to send every product or brand to every destination.
Where a delivery option is available online, the applicable charge will be shown during checkout. If you need help before ordering, contact us with the product details, quantities and delivery destination.
Bespoke orders overseas
International shipping can often be arranged for bespoke and made-to-measure orders. Please contact us before ordering so that we can confirm suitability, lead time and shipping costs.
Quick answers
Delivery FAQs
Do you hold products in stock?
We do not generally hold stock. Most products are ordered directly from our suppliers once your order has been placed.
Is delivery free over £100?
Yes, for standard product orders delivered to UK mainland addresses. Additional charges can apply to Northern Ireland, the Scottish Highlands & Islands, Channel Islands, Isle of Man and Isles of Scilly. Sample-only orders use a separate delivery calculation.
How long does standard delivery take?
Our standard UK delivery aim is approximately 3–5 working days unless a different lead time is stated on the relevant product page.
Can I request express delivery?
Sometimes. Express delivery depends on product and supplier availability, so please contact us before ordering.
How are sample delivery charges calculated?
For sample-only orders, delivery is calculated according to the number of samples and the delivery destination and shown at checkout. If samples are ordered with standard products, no separate sample postage is charged.
Need help?
Have a delivery question before ordering?
If you have a deadline, an unusual destination or a large/bespoke order, contact us before purchasing and we can confirm the available delivery options.
